Do I need special software or hardware to use DocuSign? No, you do not need to pay or create a DocuSign account to sign a document. Do I need to pay for DocuSign, or create an account to sign? The terms and conditions you signed when you opened your Citi account apply also to use of DocuSign nonetheless, when you start to use the system, we’ll ask you to give explicit consent to use the technology. To use DocuSign for your next eligible transaction, please speak to your Relationship Manager, CitiPhone or a Client Service Manager. You must have a valid email address and mobile number registered with Citi. Who can use DocuSign?ĭocuSign can be used by clients of Citibank UK Limited and Citibank International Personal Bank Jersey. If you have questions about a document Citi has sent to you via DocuSign, please contact your Relationship Manager, CitiPhone or a Client Service Manager, who can provide answers about the document. General information can also be found on DocuSign’s own support site at If you have any questions about using DocuSign, our Quick Guide is the easiest way to find help. If I have questions about DocuSign, who should I contact? Each electronic signature is unique, and encrypted using industry standard technology. Your e-signature is a version of your name in Arial font, selected by you and accompanied by a similar version using just your initials. What is electronic signature ?Īn electronic signature (or E-Signature) is an electronic method of identifying a person and allowing them to complete, sign and submit a document without ink or paper.
You will be given the option by our Relationship Manager/ Client Services Manager/ CitiPhone officer/ Operations team to use DocuSign. At present it can be used for W-8 Ben / W9 / Automatic Exchange of Information Tax Form submissions, disputing a transaction, account opening or if you would like to purchase our Investment product - Structured Notes. It’s also quick and intuitive to use, whilst making your documents available for secure download whenever you need them.ĭocuSign can be used for a range of customer service and wealth management transactions.
DTM is a category of cloud services designed to digitally manage document-based transactions. Our partner DocuSign is a world leader in ‘Digital Transaction Management (DTM)’ technology. It’s free of charge, there’s no paper to print or post, and it can be done from anywhere in the world from your computer, tablet or smartphone. Signing your Citi documents electronically with DocuSignĮ-Signature technology lets you access, review and sign Citi documents remotely and securely.
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